FAQ - Asking A Question
What kinds of questions can I ask?
Literally anything to help with your professional or academic development. There are thousands of alumni, faculty, staff and friends of Duke that can help with building your network, figuring out career options, or navigating transition and change.
What’s a good question?
Think of your question as an advertisement. Share who you are, what you are doing, and what you need help with. Keep it short and sweet. Read more on our blog about how to craft a great question.
Who will see my question?
We send your request to the best Duke experts in your area of interest.
Can I request someone specific to answer my question?
No. We make our matches based on availability, proximity, experience and skills.
Can I ask follow-up questions?
Yes, of course! Once we make a match you’ll have direct, one-to-one communication and can ask additional questions.
Will I know who answered the question?
Yes, your match will let you know their name and contact information.
How long will it take to get an answer?
Our goal is to get you answers within 3 business days. But it depends on what you’re asking. It can go as quickly as an hour to as long as 10 days.
How many answers will I get?
The number of answers depends on how many experts we have available with relevant experience. It may be one, three, five or more.
Can I ask questions anonymously?
No. In our experience you are much more likely to receive a response if you identify yourself.
Will my questions and answers be confidential?
Your question will never be made public. It will be seen only by your match (or matches) and a handful of staff responsible for monitoring Ask a Blue Devil.
Is there a limit to how many questions I can ask in any given week or month?
No. You can ask as many questions as you would like.
Fellow Blue Devils will reach out.
You will receive questions from them that match your experience, interests and skills.
You control if, how and when to help.
Share advice, offer a call or set up a meeting.
It’s quick and easy.
You receive and respond to requests right from your email.
How will I be matched?
We analyze the questions and determine how relevant it is to you based upon what you’ve shared with Duke about your experience, interests and location. Make sure you keep your information updated by logging into alumni.duke.edu.
Do I need to answer every question that is sent to me?
No. You get a guilt-free pass at any time! The person who sends the question will never know you received it. And, if you can’t help, you can refer someone in your network.
How do I make sure I get questions I can answer?
Make sure you keep your information updated by logging into alumni.duke.edu.
Can I opt out of Ask a Blue Devil?
Yes. With each email you have the option to “opt-out” via a convenient link in the footer. When you opt out, you will stop receiving requests.